MyVinum | Privacy Policy

Privacy Policy

Privacy Policy

At MyVinum, Lda. we take great care of the privacy of our customers. We therefore created our Privacy Policy to inform what information we collect, why we collect it, and how it is used.

This Policy will explain the collection, security, and use practices of the data collected at MyVinum, Lda. The terms "you", "your", and "yours" refer to the customer utilizing our Website. The terms "MyVinum", "we", "us", and "our" refer to MyVinum, Lda.

By using this Website, you agree to this Privacy Policy. This Privacy Policy supersedes any earlier version. We may occasionally update this Privacy Policy, so we encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the data we collect. Your continued use of the Website constitutes your agreement to this Privacy Statement and any updates.


Collected Information

Personally Identifiable Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, home or other physical address, an email address, phone number or other contact information, whether at work or at home. We collect certain Personally Identifiable Information from you when you become a user of our Website. Information we collect may include your name, phone number, address, e-mail address, location, credit card information, the inventory of your cellar (including the source and the names and years of the wines). We collect this information because it is an integral component of the service we provide as a C2C, B2C and B2B marketplace.

You can choose to modify, edit, or delete your Personally Identifiable Information by visiting the “Profile” page, available from our Home Page after signing in. In order to provide the most convenient experience possible for our customers, our Website also automatically receive and record information from your browser on our logs, including your IP address, cookie information and the page you request. You can set your browser not to permit cookies and other types of automated data collection. Automatically collected information is not linked to a user's personal information.

We use a third-party tracking service that uses cookies to track non-personally identifiable information about visitors to our site in the aggregate usage and volume statistics to help us provide better service to our customers. This information is not connected to any of your personal information.


How We Use the Information

We use Personally Identifiable Information to support the services offered on our Website, notify you of technical updates or changes in policy, and to deliver our customer services. With your permission, we may also use your Personally Identifiable Information to offer you new products and services.

We also analyse data logs and certain Personally Identifiable Information in an aggregate form, in order to develop new products or to create analyses that you can use. This information will only be used for aggregate analysis, and will never be presented or used in a way that identifies an individual customer without that customer's permission.


We may contract with third parties for services, such as the provision of operational support to the Website's server or marketing data analysis; these services may need to obtain access to Personally Identifiable Information in order to provide the service. If we disclose such information to third parties, it will only be for these limited purposes and we will take every precaution to keep such information secure; we will never disclose your Personally Identifiable Information to any third party for that party's marketing purposes without your explicit permission. A third party is used to process credit card information for billing purposes.


Is The Information Shared or Disclosed?

Unless you agree otherwise, information collected from you is used to complete and support your Website usage in MyVinum. We do not rent, sell or share personal information we collect about you or with other users to third parties without your permission except as noted in the previous section. However, we may disclose personal information if required to do so by law or in the belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process served on MyVinum or our Website; (2) protect and defend our rights or property; or (3) act in urgent circumstances to protect the personal safety of our users, our Website, or the public. If MyVinum should ever file for bankruptcy or merge with another company, we may sell the information you provide to us on this website to a third party or share your Personally Identifiable Information with any company with whom we merge. In such an event, users will be notified via email or a notice posted on the Website.


Information Security

MyVinum operates secure data networks protected by industry standard firewall and password protection systems. Our security and Privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.


Email Addresses

MyVinum seeks to avoid sending unsolicited email (spam), therefore we send email messages to customers who have provided us with their email address and have elected to receive mailings. To opt out of promotion emails, go to Notification menu to end emails notifications. If you opt out of promotional emails, we may still send email messages related to the status of the Website or other information relating to your usage of our Website.

If you terminate a particular email address with which you open the account, it will be necessary to open another account, as it is not possible to change email. The user takes full responsibility regarding the access of their personal email and for any misdirected messages, which could reveal their personal information, including possibly their account password, to third parties.

Users are able to store credit card information used for services fees and purchases, and update that information in the "My account" page available from our home page after signing in.



Users Rights

The users of MyVinum Marketplace hold the following rights regarding their Personally Identifiable Information:

·       Right of access your Personally Identifiable Information and to know how the information is treated, what is it for and how long is stored;

·       Right to rectify your Personally Identifiable Information if it is incorrect;

·       Right of delete your Personally Identifiable Information, as long as there is no operational or legal requirements that prevent the deleting;

·       Right of transfer your Personally Identifiable Information;

·       Right to limit the use of Personally Identifiable Information as long as there is no operational or legal requirements that prevent the limitation;

·       Right to complain about the use and scope of your Personally Identifiable Information to



This Website is not intended for or directed to minors (the age requirement depends on the country). Any person who provides their information to MyVinum through the Registration, Sign In, or My Account pages or any other part of our Website is considered to be an adult in the country of their location and nationality.


Third Party Websites

Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of the websites that we do not operate.